Frequently Asked Questions

HOW CAN I CONTACT YOU?

Our customer service email is support@hugeheartgifts.com.

You can also reach us through calls and SMS from 9:00 AM - 5:00 PM Monday to Friday. Our customer service hotline is ✆ 786-902-8387.

WHEN WILL I RECEIVE MY ORDER?

Most of our products take 4-5 business days to arrive once shipped. Our products are made to order, so please allow 72 hours for shipping.

WHERE CAN I TRACK MY ORDER?

As soon as the product is shipped out, you will receive an email from us with the tracking information and other delivery details.

WHAT IS YOUR RETURN/EXCHANGE POLICY?

If you are not satisfied with the product, let us know and we'll do our best to make it right. You can send an email to support@hugeheartgifts.com. Please note, we cannot accept returns of medical/health-related items.

DO YOU OFFER REFUNDS?

Yes! We offer refunds if you meet the following conditions:

1. Items must be sent in the same condition as you received them, using our return label provided by our customer service representatives.
2. Email us at support@hugeheartgifts.com with your Name, Order Number, and an explanation of why you are requesting a refund.

We have a 30-day money-back guarantee with a 30% restocking fee. Once everything is complete, we will process your refund, which may take 3-5 business days to reflect in your bank account.

HOW CAN I CONTACT YOU FOR ANY ADDITIONAL QUESTIONS?

Email us at support@hugeheartgifts.com, and we will get back to you within 24-48 hours on average.

DISCLAIMER

Huge Heart Gifts is not affiliated with, authorized, or sponsored by Trump or Harris. Products sold through Huge Heart Gifts are not licensed, endorsed, or otherwise authorized or approved by Trump/Harris, his/her Campaign, or any of its affiliates. President Trump's or Harris's Campaign committee does not receive any proceeds whatsoever from sales or activities.